Session 1: Handling Difficult Patients and Complaints, 10am-12noon, open to all staff.

Session 2: Handling Difficult Patients and Complaints, 6-8pm, open to all staff.

Session 3: Workplace Harassment and Bullying, 1.30-3.30pm, for Employers, Managers and Team Leaders.

For further information or to register for a session please click below.